The quality policy:
Taking the quality as the core, the details from the start, manufacturing products, to provide satisfactory products and services for users.
The quality objectives:
On time delivery rate:100%
Good products pass rate:98%
Product inspection pass rate:99%
Service objectives:
Customer satisfaction:99.9%
Customer complaint / return rate:1%/0.1%
Handling customer complaints:
Reaction time:In 2 hours
Processing time:In 1 days
Good products pass rate:98%
Product inspection pass rate:99%
Service objectives:
Customer satisfaction:99.9%
Customer complaint / return rate:1%/0.1%
Handling customer complaints:
Reaction time:In 2 hours
Processing time:In 1 days
File check:
The engineering department to do a detailed inspection of the customer information, a timely solution to the problem, put forward reasonable suggestions.
Product inspection:
Incoming inspection -- qualified warehousing, unqualified return.
The tool detection -- to relevant departments qualified, unqualified return.
Production process testing -- product inspection of each process qualification, can enter the next process, increase the inspection control.
Acceptance criteria:
The IPC-A-600G standard (PCB standard); GJB326A-96 (military standard); IPC-6018A (high frequency pcb acceptance criteria)
Quick response
0.5H quotation, 1H engineering response, 24H customer service,24H technical support.
Stable quality
LENSUO always adhere to the customer's trust with good and stable quality win if you just.